HORRIBLE CUSTOMER SERVICE! I've come here so many times and got treated kindly, but this time around, this woman in the photo heard my order wrongly and proceeded to scold me and shout at me, “IT'S YOUR FAULT!” She didn’t even give me my receipt when I ordered face-to-face and said, “That's why I always repeat your order,” but still didn't give me my receipt and continually shouted at me, “It's your fault!” Even when another customer came to order on the machine, she was still shouting at me. I’m never coming back again. So disappointed with their service; if I could give 0 stars, I would.
Marcus Tan
5
The Marshmallow Choco Crepe was absolutely delicious, and the exceptional service from Rosabel and Jason, friendly and attentive, made the experience even better!
Rochelle Alyssa
5
Nice and affordable! Really enjoyed the moomoo brown. Will come again when I'm back here.
Jessie
1
First time buying from here, and I was honestly disappointed with the service. We ordered four crepes, and none of the crepes were done properly. For example, we ordered Nutella cheese Oreo, but the cheese was missing; we ordered Nutella banana cheese, but Nutella was missing; and our other two crepes were not crispy.
There were a lot of customers waiting for their order as well. Instead of making an effort to prepare the crepes, the staff were talking non-stop throughout. This also raises a hygiene concern, especially since they were close to the food with no masks worn and talking non-stop. I understand that F&B is not easy, but I really couldn't see any effort from the staff's behaviour, and I believe other customers were annoyed as well, as the waiting time was very long.
Initially, there were only two staff members. However, two other friends came by, and the staff asked them to come in to work and clocked in. I'm not sure if management actually allows this. Instead of improving service, it just got even worse, as they had even more things to talk about rather than focusing on making the crepes.
Rayson Carling
5
Here's the edited review:
"Great and deliciously addictive. It smells so nice, and I really enjoy the taste. We ordered choco nana and seaweed chicken, and both tasted delicious. Staff are friendly too; they even recommended their best seller."
Alvin Liang
3
Personally, I think the crepes are quite average tasting, and some crepes on the menu are overpriced. Popular among teenagers, expect waiting times during peak periods. Business seems good, but customer service could be improved.
Jesslyn Tan
1
The three boys in the picture keep playing around and joking with each other. The one wearing an Emirates shirt kept flipping the crepe, and it got a hole. Not serious at all. Management, do something! There is a long queue of customers waiting for their orders. After waiting so long, the one wearing an Emirates shirt called out the number rudely.
I ordered Nana Deluxe, which contains Nutella, banana, and cheese. The one wearing the Emirates shirt did not put Nutella in it 🤦🏻♀️🤦🏻♀️. At first, he wasn't working but passed by, and the two other guys called him to work. Not only was it missing Nutella, but it was also not crispy. What is this? Here to work or play?
J. M. Mohamad
5
Tried Ned’s Crepe at Bugis and it did not disappoint. The crepes were freshly made, with generous fillings and a great balance of flavors — not too sweet, just right.
The staff were friendly and cheerful, and service was quick even though the stall was quite busy. You can tell they take pride in what they do.
Highly recommend giving it a try.
Kenneth Harun
5
The best Soft Type crepe shop (they provide both). I simply prefer Soft Type to Crispy Type. Happy to have found Ned's crepe.
Ngo Yen
5
I was introduced to this place by my niece. The first time, I was served by this fine young man. And to my surprise, the crepe was so delicious and perfectly done. In order to stop my craving, I went back to get a second order. And this young man even called out the order in such a pleasant, fun way, which really entertained me and made me happy. He gave such great service and really did his job well. Because of that, I was hooked on this crepe! And whenever my family or friends go to Bugis, they will get at least two crepes for me. Today, I decided to drop by myself to get one. Luckily, I was served by him again and decided to snap a pic of him too. Thank you for your great service and thumbs up for your great work! I do hope more people will come and support this shop.